Experience

A track record of delivering complex technology programs across professional services and enterprise environments.

PMP Certification Badge PMP
PSM Certification Badge PSM I

Verified credentials

Professional Frameworks

Enterprise AI/ML delivery governed by PMP and PSM frameworks. Focused on risk mitigation, adaptive planning, and stakeholder alignment at scale.

01 / AI & ML governance

SHI International Corp

Program Manager, AI & ML

2025 — Present

  • Leading internal enterprise delivery for a 7-initiative AI/ML portfolio, including enterprise Copilot rollouts and governance frameworks for Palantir and Workato.
  • Collaborating with Security, Legal, and Data teams to establish responsible AI governance, ensuring data privacy and compliance across all GenAI deployments.
  • Mentoring product managers and interns through structured coaching to accelerate autonomous project ownership.
  • Integrating AI-augmented status synthesis into Jira and Asana to provide real-time portfolio visibility and risk surfacing.
02 / Professional services

Caylent, Inc.

Principal Technical Program Manager

2024 — 2024

  • Managed a $5MM professional services portfolio for enterprise SaaS and regulated clients, achieving 99% on-time delivery.
  • Designed governance structures that balanced innovation velocity with enterprise risk controls while scaling Agile delivery practices.
  • Architected delivery strategies for cloud migration and modernization, compressing timelines through milestone-based roadmaps.
03 / Technical program management

Khoros

Senior Technical Program & Project Manager

2019 — 2024

  • Orchestrated a $15MM ARR-aligned portfolio, driving a 20% lift in user engagement by anchoring product features to specific business outcomes.
  • Implemented Agile organization-wide as a Product Owner and Scrum Master, reducing cycle times by 20% through continuous improvement practices.
  • Defined role requirements and executed hiring strategies to build high-performing technical teams.
04 / Digital transformation

DXC Technology

Senior Technical Project Manager

2016 — 2019

  • Directed a multi-million-dollar digital transformation for a major health and human services commission, reducing operating expenses by 30%.
  • Eliminated 500+ hours of manual workflows annually by automating legacy operations via SharePoint.

Portfolio governance

This trajectory represents total portfolio oversight exceeding $20MM, consistently maintaining 99% on-time delivery across SaaS, AI/ML, and cloud services.

05 / Foundations

Media Riders, Inc.

Senior Technical Project Manager

2011 — 2016

  • Designed and deployed ETL pipelines to unify fragmented data sources into a centralized analytics layer, enabling data-driven revenue decisions.
  • Consolidated disparate support channels into a centralized CRM platform to streamline response workflows.

VersaSuite

Technical Project Manager

2008 — 2011

  • Delivered EHR system integrations across clinical environments, managing vendor dependencies to maintain go-live schedules without disrupting patient care.
  • Optimized diagnostic data routing by resolving bottlenecks in imaging workflows to reduce clinician wait times.